FAQs • Chickasha, OK • CivicEngage

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Administration

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1. Office Hours for City Hall: Normal office hours are 8 a.m. to 5 p.m. Monday through Friday.

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Animal Shelter

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1. Who do I call if I have a skunk in my yard?: Call Dispatch at (405) 222-6050 and ask to have wildlife removed from your property.

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Building Permits

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1. Is a building permit required for a storm shelter?: Yes. Apply for a permit online using MyGov.

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Cemetery Maintenance

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1. How do I find out what spaces my family owns in the cemetery?: Official records of ownership are located in the City Clerk's Office located at City Hall. You can contact the City Clerk at (405) 222-6001.

2. Who do I contact about cemetery maintenance issues?: Contact Public Works at (405) 222-6080.

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Library

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1. Who is eligible for a library card?: The Chickasha Public Library will issue a free library card with borrowing privileges to any individual four years of age or older who lives, works, or attends school in Grady County, or who has a Grady County mailing address. Click here for more information.

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Police Department

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1. How do I file a Police report?: You may drive to the police station or you can call the police at (405) 222-6050. Tell the communications officers why you need to speak with an officer. If appropriate, an officer will be sent to your location.

2. Can I pay my traffic citation online?: Yes, click here to pay your citation online.

3. Can I obtain a copy of a Police Report?: Yes, we will have you complete a form and you will need to pay a fee per page. Certain items on reports may be redacted if allowed under Oklahoma Open Records Act.

4. How do I report an issue involving animals?: Call Animal Control at (405) 222-6050. If an animal is actively attacking a person, a Police Officer will respond in emergency situations.

5. How do I give information about crimes anonymously?: If you dial 224-TIPS (224-8477) you can give details about a crime and not give your name. You will be given a log number. If the case is solved, an award may be issued to the holder of the log number pertaining to the case.

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Utility Billing

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1. Is a water deposit required?: Yes, there is a deposit required for residential services. Click here to learn more.

2. Do you accept major credit cards and debit cards?: Yes, we accept Visa and Master Cards for payments.

3. Do you require a permit for a Garage Sale?: Yes, permits are required for garage sales. Contact Utility Billing at (405) 222-6015 for more information.

4. Do you take payments over the phone?: In an effort to provide service to our utility customers in a more timely manner, the City no longer accepts credit card payments by telephone.

5. Is there a fee to transfer my water service?: No, but your current account must be at a zero balance in order to transfer to another address.

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Water Leaks

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1. Who do I contact if I have a water leak after hours or on the weekend?: Contact the Police Department at 405-222-6050 and they will contact the person on call for that specific date.

2. What number do I call to report a water leak or main break?: Monday through Friday, 8:00 am - 5:00 p.m., you can contact the Public Works building at 405-222-6080.

3. Who do I call if I have questions about my water bill?: If you have questions regarding your water bill, contact the Water Department at City Hall at 405-222-6015.